We offer multiple shipping options to cater to your diverse needs, including but not limited to:
- Standard Shipping: Cost-effective and suitable for most orders.
- Express Shipping: Faster delivery service for orders that need to be received quickly.
- Economic Shipping (USA): Affordable shipping within the United States.
International Shipping: Delivery to numerous countries and regions worldwide.
2. Shipping Fees
Shipping costs are determined based on your order amount, selected shipping method, and destination. Specific fees will be displayed at checkout.
Economic Shipping (USA): The standard rate is US$9.99. However, shipping costs may vary depending on the destination and the specific products ordered. To obtain an accurate shipping fee, please add the desired products to your cart and enter your address at checkout to calculate the exact shipping cost.
3. Processing Time
Please note that processing times may be extended during holidays and promotional periods. Some products may have their own processing time, please check it at product description. We appreciate your understanding.
4. Estimated Delivery Time
Standard Shipping:
- USA: Typically 5-7 business days
- International: Typically 10-20 business days
Express Shipping:
- USA: Typically 2-3 business days
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Economic Shipping (USA):
- USA: Typically 7-10 business days
Please note that actual delivery times may vary due to factors beyond our control, such as destination, weather, and transportation conditions.
5. International Shipping
We support shipping to multiple countries. Please be aware that international orders may be subject to customs duties, taxes, and other related fees, which are the responsibility of the recipient. Specific fees vary by country/region, so please familiarize yourself with the relevant information before placing an order.
6. Order Tracking
Once your order has been shipped, we will send you a tracking number via email. You can use this number to monitor the status of your order on the respective carrier’s website.
7. Customs, Duties, and Taxes
We don't add taxes, VAT, or other hidden charges. You pay us exactly the price we marked on website, i.e. item subtotal + shipping cost. In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
Your package may be held by local customs authorities and may incur customs duties, taxes, and other related fees. These charges are the responsibility of the recipient. We cannot estimate these costs, so please be aware of them before placing an order.
8. Lost or Damaged Items
If your item is lost or damaged during transit, please contact our customer support team immediately. We will assist you in investigating the issue and provide a solution based on the circumstances.
9. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. If a package cannot be delivered due to an incorrect address, we will contact you to confirm the address, which may incur additional shipping fees.
Thank you for your support and trust!
